Caroline has worked in all three sectors of business, i.e. public, private and charitable/not for profit. After completing her degree in Business, she worked her way up in health and fitness and then in the Family Entertainment business. She worked as the Facilities Manager for Mersey Ferries and was responsible for all operational aspects of the three Ferry Terminals, U-boat Story Visitor Attraction and Spaceport, as well as being the Contracts Manager.
After almost ten years working for Mersey Ferries, she wanted to work in a field where people would benefit from her experience and accepted the post of Area Manager for Alternative Futures Group (AFG).
AFG supports adults with learning disabilities, mental health needs (including dementia), acquired brain injuries and autism, to live as independently as possible. They support people to maintain tenancies of their own in small group houses, to give families some hours of respite through outreach support and to ensure all have the opportunity to connect to their community.
It was during her time with AFG that she completed her QCF level 5 in Leadership and Management in Social Care.
In 2016 Caroline joined Cathrina as Business Development Manager and fellow Director for Retain Wellbeing CIC. She has been responsible for all operational aspects of projects and contracts delivered by Retain. These include finding and connecting Socially Isolated Adults, running three community cafes across Merseyside and Cheshire West, being part of the national DEEP Network, employing Independent Transfer of Care Coordinators in The Countess of Chester Hospital, Crewe Hospital and Macclesfield General Hospital and setting up the Meeting Centre, Welcome Me for people living with memory difficulties and those who care about them.
Irene has supported the work of Retain since 2019, lending her experience from working in adult social care to help focus the organisation and help keep everything on track to ensure projects have successful outcomes for those receiving support.
Myles has a diverse professional background spanning the IT and entertainment sectors before moving into Health and Social Care. This varied experience has given him a broad perspective on organisations, people, and how effective systems and collaboration can drive positive change.
He is driven by a strong commitment to improving people’s lives and supporting organisations to deliver better outcomes. Myles works closely with health and social care professionals to help them maximise their collective expertise, skills, and resources, enabling them to provide more effective, person-centred support.
Known for his collaborative and practical approach, Myles focuses on helping teams identify opportunities for improvement, strengthen partnerships, and develop sustainable ways of working that benefit both professionals and the individuals they support. He is particularly passionate about empowering those working across the sector to feel confident in their roles and equipped to make a meaningful difference in their communities.